Conversational Intelligence for Care

Built to help care managers identify risk barriers and intervene automatically — before costs add up.

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Impact

Proven to help care managers thrive

Enable clinical and non-clinical staff to scale their member engagement and impact, while delivering better care and lowering costs.

  • 25%

    Increase in care manager efficiency

  • 4600

    Laguna’s cost savings in the first month

  • 5

    ROI

Solution

Technology that transforms care management

Built on a proven contextual care model, Laguna’s AI engine integrates medical plans with social, behavioral, and emotional factors to help members recover and thrive.

Benefits

Designed for member-centric & efficient care

Health plans, organizations focused on value-based care, and BPOs manage costs and improve productivity with Laguna’s conversational intelligence.

Manage costs and improve productivity
  • BPOs

    Increase efficiency and impact, leading to higher ROI for customers

  • Health Plans

    Deliver scalable, effective, and complex care with seamless implementation

  • Value-based Care

    Improve ratings on readmissions and transitions of care

Research

Rooted in research and data from inception

Partnering with doctors and medical experts, Laguna is built on rigorous research investigating the issues facing healthcare today.

Loved by members and care managers alike

CSAT SCORE

4.9/5

Proven customer satisfaction

nps

70

Average NPS in healthcare: 20

LOVED BY MEMBERS

My mom absolutely needs support and Laguna really did help her. It’s been extremely difficult on my sister and I’m grateful for Laguna’s help.

Laguna Member

Chicago

TRUSTED BY EXPERTS

Evidence-based interventions have demonstrated that as much as 50% of readmissions are preventable. Laguna combines actuarial insights with proven interventions to ensure optimal recovery. They have the data that shows it’s possible to affordably lower readmissions and shorten periods of disability.

Prof. Ian Duncan

President Santa Barbara Actuaries , PhD FSA FIA FCIA FCA CSPA MAAA

Let’s transform healthcare together

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